1. Purpose: This SOP is prepared to control the usage and maintenance of CCTV Cameras installed at Sun Pharma Plant only and defines the authorized persons to view/monitoring online/offline videos and controls.
2. Scope : This procedure is applicable only for maintenance and usage of CCTV cameras installed at Sun Pharma Plant for security purpose.
3. Reference and Attachments:
3.1. References: NA
3.2. Attachments: NA
4. Authorized Persons:
4.1 Admin Officer/Sr. Officer, HR & Administration to view online/offline videos, monitoring security issues.
4.2 Manager, HR & Administration to view online/offline videos, monitoring security issues and control.
4.3 Site Head to view online/offline videos, monitoring security issues and control.
4.4 Manager, Information Technology to install software and problem analysis.
5. Responsibilities:
5.1 Sr. Officer – HR & Administration:
5.1.1 To check that all cameras are in working conditions.
5.1.2 To check all cameras are set up towards the target places.
5.1.3 To maintenance of CCTV ensure of all cameras must be cleaned outside to remove dust once in a quarter by the help of office boys. But do not touch the LENS as it is sensitive parts of the camera.
5.1.4 If found any camera is out of order it need to be restored to working conditions by the help of supplier as early as possible in normal cases, however it will depends on costing of repairing or replacement.
5.2 Manager – IT:
5.2.1 To install CCTV software to authorized person’s pc when needed.
5.2.2 Analysis/trouble shooting if requires.
5.3 Manager – HR & Administration:
5.3.1 To check the DVR is working in good condition.
5.3.2 To check the data is auto recording in DVR HDD perfectly.
5.3.3 If found DVR is not working or data is not saving properly should inform supplier to take corrective measures to fix the problem.
5.3.4 To check or review saved data if any incident happened in the CCTV coverage area to find out any causes of the incident. By default data will be available for last 12-14 days depends on HDD capacity currently installed in DVR.
5.3.5 To view online/offline videos to monitoring peoples movement and activities in terms of security and manpower usage properly.