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When you have a QMS in place, you can realize significant benefits such as improvements in:
Organizational effectiveness: A QMS helps establish important operational goals while providing a way to measure and review how well your organization is reaching these goals.
Customer satisfaction: A business needs to satisfy its customers to survive; Incorporating customer feedback into a QMS allows you to improve customer satisfaction.
Compliance: Incorporating compliance into documentation, measurement and reporting and internal audit systems will eliminate some of the challenges of meeting key standards and regulations.
Organizational Culture: A QMS establishes, communicates, and aligns operational activities with organizational goals and priorities, so all employees are aware of expectations.
Documentation: A QMS defines how critical processes and objectives are documented, so critical knowledge is available throughout the organization.
